h31bd FAQ — Questions & Answers

After opening your account at h31bd for the first time, a 200% welcome bonus is automatically added to your first deposit. The maximum bonus is up to ৳5,000. For example, if you deposit ৳1,000 you will receive ৳2,000 as a bonus and your total balance will be ৳3,000. No bonus code is needed to claim this offer.

The wagering requirement at h31bd is 20 times — and it is calculated on the bonus amount only, not on the deposit amount. For example, if you receive a ৳2,000 bonus, you will need to place a total of ৳2,000 × 20 = ৳40,000 in bets. After that, winnings from the bonus can be withdrawn.

Generally, bets placed on slot games, fishing games, and table games count toward wagering. However, not all games contribute equally — slots usually count in full, while some table games count partially. To find out the contribution of a specific game, ask via h31bd's 24/7 live chat support.

Yes, it is possible to cancel a bonus. Cancelling a bonus will remove all bonus balance and any winnings earned from the bonus from your account. Only the original deposit amount will remain. Contact live chat to cancel.

The maximum limit for h31bd's welcome bonus is ৳5,000. If the first deposit is ৳6,000 or more, the bonus will still not exceed ৳5,000. Example: depositing ৳6,000 will give you a ৳5,000 bonus, making the total balance ৳11,000.

In a live dealer game, a real dealer operates cards or a roulette wheel from a studio via high-definition video streaming. You can place bets in real time from your phone or computer. The entire process is visible through cameras, so results are fully transparent.

In Teen Patti, each player receives three cards and the one with the best hand wins. In Andar Bahar, a middle card is revealed and you have to guess whether a card of the same value will appear on the "Andar" or "Bahar" side. Both are simple and fast-paced games, quite popular among new players.

In live roulette, a spinning wheel contains numbers from 1 to 36 and a zero. You can bet on a specific number, a colour (red or black), odd/even, or a range of numbers. The payout is determined by where the ball lands. Betting on a specific number gives the highest reward.

In baccarat, you can bet on three options: "Player", "Banker", or "Tie". Statistically, the Banker side has a slightly higher chance of winning, though a commission is usually deducted on a win. The Tie payout is the highest but the probability is the lowest. Beginners can start with Player or Banker.

h31bd's live casino tables are designed with players of different budgets in mind. Multiple tables are available ranging from small stakes to large stakes. The specific limits vary by table and are displayed in the lobby for each table. Choose the table that suits you best.

Match Winner, Toss Winner, Top Run Scorer, and Total Runs in an Over are the most played markets. Beyond these, special markets such as Total Wickets in an Innings, Runs in the Powerplay, and Runs off the First Ball are also available. Example: in a Bangladesh vs India match, the Match Winner market is used the most.

If a match is interrupted by rain resulting in a no-result or tie, most markets are declared void and the full bet amount is refunded. However, rules for in-play markets may differ — if a match stops during in-play, contact h31bd support for settlement rules.

Yes, you can bet at h31bd on BPL, IPL, T20 World Cup, and other international cricket including ICC tournaments. The list of available markets for each tournament may differ slightly, but the main markets are available across all formats. Major tournaments generally have more markets open.

Live in-play betting is available at h31bd. Odds change in real time while the match is in progress and you can place a bet at any moment. For example, you can bet on the Match Winner at the start of the second innings after seeing how the situation stands. A faster connection gives the best experience.

The T20 format offers the most markets. Runs per over, which over the next wicket will fall in, whether a century will be scored — these kinds of varied markets are more commonly seen in T20. Test matches also have Series Winner and day-by-day run markets available.

h31bd currently supports four payment methods: bKash, Nagad, Rocket and bank transfer. For bank transfer, major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, or Islami Bank can be used. The minimum deposit amount is the same across all methods.

The minimum deposit at h31bd across all payment methods is ৳500. It is not possible to deposit less than ৳500 via bKash, Nagad, Rocket, or bank transfer. However, any amount of ৳500 or more can be deposited.

h31bd does not charge any deposit fee on its own. However, your mobile banking service or bank may apply their own transaction charges — this depends entirely on that service provider's policy. Check the applicable fees in your bKash or Nagad app before making a payment.

Deposits are usually credited within a few minutes. If there is a delay, first confirm in your bKash/Nagad/Rocket app whether the transaction was successful. If it was, take the transaction reference number and report it to h31bd's 24/7 live chat. The support team will verify and resolve the issue promptly.

The minimum withdrawal amount at h31bd is ৳1,000. After submitting a request, the money generally reaches your bKash, Nagad, Rocket, or bank account within 10 to 45 minutes. During busy periods it may take a little longer.

For security, h31bd generally encourages using the same method — meaning if you deposited via bKash, it is better to withdraw via bKash as well. However, if you need to withdraw through a different method in special circumstances, let support know via live chat and they will guide you through the process.